This Disclaimer governs your use of the TraderFrame website, software and services provided by TraderFrame Pte. Ltd. ("TraderFrame", "we", "us" or "our"). By using them, you accept this Disclaimer in full. It should be read together with our Terms & Conditions and Risk Disclosure.
1. General Information Only
The content on our website and within the Software is provided for general information purposes only. While we endeavour to keep it accurate and up to date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability or availability of any content.
2. Not Financial or Investment Advice
TraderFrame is a technology provider only and is not a broker, exchange, financial adviser or investment manager. Nothing we provide constitutes financial, investment, legal, tax or other professional advice, or a recommendation to buy, sell or hold any asset. This includes the trades the AI Trade Agent proposes or places, the strategies and scripts Pip writes, and the answers of our Help assistant: they are generated automatically from the settings and instructions you give, may be wrong, and are not advice from TraderFrame. You are solely responsible for your trading decisions and should seek independent professional advice where appropriate.
3. No Guarantee of Results
We do not guarantee any particular outcome, profit or performance from the use of the Software. Trading involves substantial risk of loss (see our Risk Disclosure). Any past performance, example, back-test, testimonial or review is not a reliable indicator of future results.
4. Testimonials and Reviews
Any testimonials, reviews or ratings displayed reflect the individual experiences of specific users and are not a guarantee that you will achieve similar results. Individual results vary.
5. External Links
Our website and Software may contain links to third-party websites and services (such as brokers, TradingView, MetaTrader and analytics providers) that are not operated by us. We have no control over, and accept no responsibility for, the content, policies or practices of any third-party site or service.
6. Limitation of Liability
To the maximum extent permitted by law, TraderFrame shall not be liable for any loss or damage — including any direct, indirect or consequential loss, or loss of profits or data — arising from your use of, or reliance on, the website, Software or any content, or from the actions of any Broker or signal provider.
7. Contact
Questions about this Disclaimer may be sent to support@traderframe.io or our contact form at www.traderframe.io/contact-us.